We reserve the right to approve, reject, and terminate accounts at any time for any reason. Account holders may also terminate their account at any time, so long as all outstanding payments and fees have been paid in full.
Terms of Sale
First Order: Credit Card – Visa, MasterCard, Discover or American Express , due at time of ordering (you will be charged once the package leaves our facility or we will send an invoice for payment and ship your order after receiving payment in full)
$200-$500: Credit Card
$501-4999: Credit Card or Credit application with credit card
$5000+: Approved on a case by case basis
To assure the quality of our products, we produce to order. We endeavor to ship all orders as quickly as possible and most wholesale orders ship within 10 business days.
October – February is a busy period and lead times rise to 15-20 business days. Please place your orders early and specify a future shipment date at checkout to assure timely delivery during busy periods.
Shipping, Materials & Handling
We take great care to assure our products arrive in top condition. Shipments to Hawaii & Alaska have a nominal $30 surcharge for shipments. We have commercial pricing with USPS, UPS, and FedEx and we pass these rates directly to our customers. If you have a preference in carrier, please let us know. Otherwise, we will ship with whichever carrier offers the best rate for your particular shipment.
Damages & Returns
Before orders leave, we inspect to insure everything meets our quality standards (ie appearance, freshness, taste). Damages must be claimed with the carrier. Shortages or claims must be reported within 2 business days of receipt. Merchandise may not be returned.
We do our best to ship orders complete and in a timely manner. From time to time, certain items may be unavailable. Please let us know if you would prefer to not receive an item that has been delayed.
Store chocolates between 60-70 degrees F and out of direct sunlight. 50% humidity is preferred. See specific products for best storage practices.
Please refer to individual product specification sheets
Purchaser agrees to make payment in full for all amounts due according to the purchase order and invoice. A late payment charge, computed on the balance due, will be added to delinquent accounts at the highest rate allowed by law, or the following rates, whichever is lower: (a) 1.5% per month for corporate clients;(b) 1.0% per month (or such part thereof as allowed by law) but not less than 8% per year, for non-corporate business related sales or services; (c) .667% per month for personal sales and services provided to individuals. Purchaser agrees to pay Seller in addition to the above late charges all attorneys’ fees and costs of collection pursuing delinquent accounts, interpreting, defending, or enforcing the terms of this agreement, the purchase order and/or invoices, whether or not such fees are incurred in formal legal proceedings.
The parties hereto agree, unless waived at the option of the Seller, that any legal action under this agreement, including but not limited to actions for payment, interpretation or enforcement hereof, shall be brought exclusively in the state or federal courts of Ohio, regardless of the location of the performance of services hereunder and the parties hereto irrevocably consent to the jurisdiction over them as such courts and waive all claims that such forum would be inconvenient or otherwise inappropriate.
Change of Law
The agreement shall be governed by the laws of the State of Ohio and constitutes the entire agreement between Seller and Purchaser, and supersedes all prior communication or correspondence between the parties (including without limitation any purchase orders submitted by Purchaser to Seller). No provision of this Agreement shall be deemed waived, amended, or modified unless such waiver, amendment, or modification is made in writing and signed by the Seller.
This Agreement shall not be assignable by the Purchaser without the prior written consent of the Seller.
Effective Upon Execution or Delivery
This Agreement, and all terms incorporated by the reference herein, shall become effective upon execution of the Purchase Order Form (online or otherwise) by the Purchaser or Purchaser’s acceptance of delivery of the items purchased.
All Purchasers seeking credit terms or time to pay shall fill out and execute an application for credit, in form supplied by the Seller. Purchaser warrants the information contained in such application is true and correct, and Purchaser shall notify Seller of any changes in its financial situation which would affect the granting of credit on any particular order or purchase.
Price for each new order are subject to change without notice
To Order: email [email protected], call 937.506.0593, or online @ sweetbykristy.com